Terms and Conditions
Effective Date: December 25, 2024
Welcome to SyinandSern! By accessing or using our website syinandsern.com (the “Site”), you agree to comply with and be bound by these Terms and Conditions (“Terms”). These Terms govern your use of the Site, your interactions with SyinandSern, and the purchase of products or services through the Site. Please read these Terms carefully before using our services.
If you do not agree to these Terms, please refrain from using the Site. SyinandSern reserves the right to change or update these Terms at any time. Any changes to these Terms will be posted on this page with an updated “Effective Date.” Your continued use of the Site after the posting of changes constitutes your acceptance of those changes.
1. Use of the Website
1.1 Eligibility
By using our Site, you affirm that you are at least 18 years of age or have the legal authority to enter into a contract in your jurisdiction. If you are under the age of 18, you may only use the Site under the supervision of a parent or legal guardian who agrees to these Terms.
1.2 License to Access
Subject to these Terms, SyinandSern grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site solely for personal and non-commercial purposes. You agree not to use the Site for any unlawful or prohibited activities.
2. Products and Services
2.1 Product Descriptions
We strive to ensure that all product descriptions, images, and prices on the Site are accurate. However, we do not guarantee the accuracy, completeness, or reliability of any information. In the event of an error, we reserve the right to correct the information and update the pricing accordingly.
2.2 Availability
Product availability is subject to change without notice. We make efforts to ensure the availability of products listed on our Site, but we cannot guarantee that all products will be in stock. In the event that an item is unavailable, you will be notified, and we may offer alternatives, including similar products or refunds.
3. Account Creation
3.1 Account Registration
You may be required to create an account to access certain features of the Site, such as placing an order or tracking your purchases. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login credentials and for any activity that occurs under your account.
3.2 Account Termination
We reserve the right to terminate or suspend your account at our discretion, including if you violate these Terms or engage in any unauthorized activity on the Site. You may also close your account by contacting us at contact@syinandsern.com.
4. Ordering and Payments
4.1 Order Placement
By placing an order on the Site, you are offering to purchase a product subject to these Terms. We reserve the right to refuse or cancel any order at any time, including orders placed for out-of-stock items, pricing errors, or suspicion of fraudulent activity.
4.2 Payment
All payments for orders placed on the Site must be made in full at the time of purchase. We accept various payment methods, including credit and debit cards, PayPal, and other secure online payment options. Payment processing is handled securely through trusted third-party providers.
4.3 Order Confirmation
Once your order has been placed, you will receive an order confirmation via email. This confirmation serves as acknowledgment that we have received your order. However, it does not constitute acceptance of your order, and we reserve the right to cancel the order if necessary.
5. Shipping and Delivery
5.1 Shipping Methods
We offer various shipping options, including standard shipping, expedited shipping, and express delivery. Shipping fees and delivery times vary depending on your location and the method you select. Shipping details will be provided at checkout.
5.2 Delivery Issues
While we strive to deliver orders in a timely manner, delivery times may vary depending on factors beyond our control, such as weather conditions, carrier delays, or customs processing for international shipments. We will provide tracking information for all orders to help you monitor the progress of your shipment.
5.3 Risk of Loss
All products purchased from SyinandSern are shipped with shipping insurance. The risk of loss or damage passes to you once the product is delivered to the shipping address provided during the checkout process.
6. Returns, Refunds, and Exchanges
6.1 Returns and Exchanges
Our Refund and Returns Policy governs how returns and exchanges are handled. Please review our Returns Policy for detailed instructions on how to initiate a return or exchange. Products must be returned in their original condition and packaging to qualify for a refund or exchange.
6.2 Refunds
Refunds will be processed according to the method of payment used for the original purchase. In the event that a refund is issued, you will receive a confirmation email, and the funds will be returned to your payment method within a specified period.
6.3 Non-Refundable Items
Certain products, such as personalized or custom-made jewelry, are non-refundable unless defective or damaged upon arrival.
7. Intellectual Property
7.1 Ownership
All content on the Site, including text, graphics, logos, images, videos, and software, is the property of SyinandSern or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from the Site without prior written permission.
7.2 Trademarks
“SyinandSern” and all related logos, product names, and service names are trademarks of SyinandSern. You may not use these trademarks without our express consent.
8. Limitation of Liability
To the fullest extent permitted by applicable law, SyinandSern shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or the products purchased, even if we have been advised of the possibility of such damages. Our total liability for any claims arising from these Terms shall not exceed the amount paid for the product(s) that gave rise to the claim.
9. Privacy Policy
Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
10. Governing Law and Dispute Resolution
10.1 Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Pennsylvania, United States, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Pennsylvania for the resolution of any disputes.
10.2 Dispute Resolution
Any disputes arising out of or related to these Terms shall first be attempted to be resolved through informal negotiation. If the dispute cannot be resolved informally, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.
11. Miscellaneous
11.1 Entire Agreement
These Terms, together with the Privacy Policy, Shipping Policy, Refund and Returns Policy, and any other policies incorporated by reference, constitute the entire agreement between you and SyinandSern regarding your use of the Site and your purchase of products.
11.2 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.
11.3 Waiver
Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: contact@syinandsern.com
Phone: 717-392-9493
SyinandSern
Address: 2493 Stout Street, Lancaster, Pennsylvania, United States
