Privacy Policy

Effective Date: December 19, 2024

Address: 2493 Stout Street, Lancaster, Pennsylvania, United States

Phone: 717-392-9493

Email: contact@syinandsern.com

Website:

Welcome to Syin and Sern! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website .

Information We Collect

  • Personal Information: When you make a purchase, create an account, or subscribe to our newsletter, we collect personal information such as your name, email address, phone number, and physical address.

  • Payment Information: To process your orders, we collect payment information, including credit card details. This information is handled securely and is not stored on our servers.

  • Cookies and Tracking: We use cookies and similar technologies to track your activity on our website, understand your preferences, and enhance your experience. You can manage your cookie settings through your browser.

How We Use Your Information

  • Order Processing: We use your personal and payment information to process and deliver your orders.

  • Customer Service: Your information helps us respond to your inquiries, provide customer support, and improve our services.

  • Marketing Communications: With your consent, we may send you promotional offers, newsletters, and updates about our products. You can opt out of these communications at any time.

  • Website Improvement: We analyze your usage data to enhance our website’s functionality and user experience.

Sharing Your Information

  • Third-Party Services: We may share your information with third-party service providers who assist with payment processing, shipping, and marketing. These providers are contractually obligated to protect your data and use it solely for the purposes specified by us.

  • Legal Requirements: We may disclose your information if required by law or in response to legal requests, such as subpoenas or court orders.

Your Rights and Choices

  • Access and Correction: You have the right to access and correct your personal information held by us. You can update your information through your account settings or by contacting us.

  • Data Deletion: You may request the deletion of your personal information, subject to legal and contractual restrictions.

  • Marketing Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

Security Measures

We implement robust security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, secure servers, and regular security audits.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the new effective date.